Description of the problem : Randomly logs me out when entering the Quidditch Pitch and gives access to two locker rooms while logged out. Cannot enter any threads in either locker room. I do not normally have access to any locker rooms for Quidditch. I am still able to get into the Quidditch Pitch without being logged out occasionally.

Clearing browser history, logging out and logging back in did not do anything to fix the problem.

Screenshots :




Error message: None

Device and browser used :
Google Chrome and Opera GX, both on Laptop

Other Info: Had sister attempt to get into Quidditch Pitch on her account and she has no issues at all using the same browsers on the same device.

To help me solve the problem, it would be helpful if I knew the exact moment you were logged out (probably when you clicked on a link; I need to know which one).

Thanks!

Occurred one time between 8:30 and 8:55 although I cannot find the exact time: Opera GX Browser.

8:56 EST: Logged out- Opera GX Browser
Moved from Keeper of Keys and Ground's Cabin to Quidditch Pitch using Hogwarts emblem link. This was an attempt to see if the problem could be recreated.

11:50 EST: Logged out- Opera GX Browser
Believed opened from Technical support page (not completely sure) using Hogwarts emblem link.

17:47 EST: Did not log out- Opera GX Browser
Moved from Entrance Hall to Quidditch Pitch using Hogwarts emblem link

Cannot get times for Chrome at the moment, but will attempt to get them at a later time. Seems to be working for the time being but will edit it if happens again with the time and any additional information.